Recent Posts


1/29/2019 (Permalink)

General SERVPRO goes GREEN! SERVPRO is riding in style with the new Chevy Volt.

You may have seen our new sales vehicle at your office. It is a Chevrolet Volt. Not only is it shiny and sporty, it also great for the environment. 

It is a plug-in hybrid. Each morning it travels its first 30 miles on pure electric power. When that battery supply is exhausted, the gasoline engine kicks in and it still gets a respectable 48 miles per gallon. Basically, the car runs on gasoline up hill and then down hill on electric.

After 9 months of daily service, it is averaging 78.1 mpg. This is a reduction of fuel use of over 875 gallons per year. That’s a whopping 17,500 lbs of Carbon CO2 that isn’t released into the atmosphere.

During its service life, over 140,000 lbs of CO2 will not be put into the atmosphere. That’s a fact that can help all of us breathe easier indeed.

Neighborhood of Hope

12/5/2018 (Permalink)

Community Neighborhood of Hope Kudos to Pleasant Grove Baptist for taking on the burden so many families face. For more information, contact John Todd at 706-245-5429.

We would like to recognize a vision that has come to fruition by one of our local churches. “Neighborhood of Hope”, designed to help families in need of housing was built by Pleasant Grove Baptist to provide a safe space for families to live while their lives are being rebuilt. When families have been removed from their homes by fire, flood and other various situations the church has always been eager to help even if the reach was limited. Now, with the newly developed neighborhood the church can further their reach by warmly hosting families and taking the burden of shelter off their plates.

When a family or individual arrives, they are interviewed and given clothes and basic necessities. The church ensures the correct paperwork is completed and hopefully move the family in within a day. Residents then sign a week to week agreement to care for the home and, based on income, would pay a weekly reimbursement fee for electricity.

Where did the sign go?

11/21/2018 (Permalink)

Community Where did the sign go? SERVPRO’s Royston location is improving drivers safety with some much needed road work.

You may have noticed our “missing” road sign. The message board is a staple for our local community which gives travelers the most current information, safety tips and always includes a touch of humor. The sign is noted by several our customers as being something they look forward to reading each day. The good news is that the sign is only being relocated as a larger project is unfolding. If you have ever left or frequently passed our Royston location, you would have undoubtedly experienced the extremely limited sight range motorist have upon entering State Hwy 29. The project is being facilitated by the Dept. of Transportation and includes tree removal and grade work to bring the ditch several more feet away from the road, greatly improving visibility. Time range for this project is uncertain but we will be working hard to get the sign replaced. Until then, feel free to browse our web page or Facebook site for the most recent news.  

New Hat

11/15/2018 (Permalink)

General New Hat Nicholas fills his personal time with his wife and 4 children. He enjoys weight training, mud runs and is a Trail guide for 'Trail Life USA'.

This year at SERVPRO we have had a great year. Winter freeze, Summer cleanings, spring and fall preparations and spontaneous disasters tend to keep all our staff on their toes. Our goal is for everyone to know that they can call SERVPRO for emergency cleanup. Getting the word out to everyone can be a daunting task. To better help with this SERVPRO is happy to announce that Nicholas Alzen will be taking on the role of Marketing Manager.

"I have really enjoyed the challenges and successes over the last decade working with SERVPRO. Meeting people in their time of need is one of my passions and with such a great team and training here at SERVPRO I do not think it could be done better anywhere else. I am looking forward to taking on a new role that will help our company grow and get the word out that our teams care and are ready to help". -Nicholas Alzen

Nicholas is one of our Senior Drying and Division Chiefs. He has been with us since August 2006. He has over 10 years of experience in disaster response-cleanup caused by fire/water/mold. Certified through IICRC for Carpet Cleaning and Water Damage Restoration. He is also experienced in building construction and general carpentry as well as controlled demo.

Scouting for New Talent

11/7/2018 (Permalink)

General Scouting for New Talent SERVPRO’s Nicholas Alzen is with TJ Hamil. TJ who coordinated the Job Fair efforts at Emmanuel college is a prime example of resource and hospitality.

With the industry booming and a variety of services being offered, wether you are looking for some extra money or are looking for a trade to further your future or career SERVPRO is always searching for new talents to add to our team.

Along with our online application process our local SERVPRO habitually attends community job fairs to present to its hosts and attendees the opportunities that are currently available. This also gives us a moment to connect with those interested and explain those opportunities in more detail. Aside from the talent search the job fair is an excellent resource to educate the community on what services we offer, why we offer them and why our team is the best in the business.    

If you love the service industry and are geared to helping people in their time of need, plan on attending the local job fair as our team would be happy to meet you and discuss any opportunities available.

Faster to your Northeast Georgia Water Damage Event

7/14/2017 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Santa Barbara provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Tri-County and The Mountains arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 706-754-7378

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Tri-County and The Mountains

SERVPRO of Tri-County and The Mountains specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Northeast Georgia Residents: Follow These Mold Safety Tips If You Suspect Mold

7/14/2017 (Permalink)

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Tri-County and The Mountains for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Tri-County and The Mountains specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today - 706-754-7378

When Storms or Floods hit Northeast Georgia, SERVPRO is ready!

7/5/2017 (Permalink)

SERVPRO of Tri-County and The Mountains specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Northeast Georgia, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams [Click to your disaster recovery page] that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 706-754-7378

For Immediate Service in Northeast Georgia, Call SERVPRO

7/5/2017 (Permalink)

SERVPRO of The Mountains provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Northeast Georgia. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 706-754-7378

Residential Services

Whether your Northeast Georgia home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Northeast Georgia commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services:

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

SERVPRO Donating Services

6/15/2017 (Permalink)

Toccoa Falls College recently had a need for cleaning services. SERVPRO was happy to help! Here is what the President of the College wrote in response to our donation of our professional cleaning services:


I wish to offer my sincere appreciation to you, SERVPRO of the Mountains, and your team in a generous donation of time and energy from the missionary housing project on the Toccoa Falls Campus. We appreciate the professional cleaning of the sofa, love seat and the cushions of one of the homes. They greatly enhanced the decor and "freshness" of the house. Thank you for your involvement in helping us improve these furnished homes for missionaries and international workers during their year of home assignment.

We wish to offer you our gratitude for your help and encouragement. Many of these projects we cannot complete without gifts and generosity of individuals and corporations within our surrounding area, and we are grateful to SERVPRO of the Mountains.

Thank you again for your help in making this endeavor a reality. May God bless you and SERVPRO.


Dr. Roberts Meyers


Toccoa Falls College