Recent Posts

A river flows through it… now how to keep your carpets clean!

8/25/2020 (Permalink)

rock wall with river pooling at the base, trees all around Another beautiful River in North East Georgia

Whether there is fishing, kayaking, tubing or just splashing under a waterfall, our rivers have so much to offer. This part of Northeast Georgia has some of the most scenic rivers in America.  Within minutes you can be on the river and lost in the grandeur of creation.  

The rivers that flow through this area include the Savannah, Tugaloo, Seneca, Oconee, Broad, Middle, North Fork, South Fork, Chattooga, Tallulah, and the Coleman.  And of course, the hundreds of creeks and brooks that feed them.

At the end of the day, we all want that beauty to stay outside.  But with kids, pets and all the fun outdoor adventures we can quickly bring in mud, sand, grit and who knows what else into our floors and carpets without even knowing.

The first line of defense are door mats.  A large welcome mat outside the front door and a small area rug on the inside of the door, this would give each guest a place to clean their feet prior to entering your beautiful home.

With the help of regularly vacuuming and keeping the carpets dry, this will help keep soils from our shoes to penetrate the carpet fibers.   The IICRC (Institute of Inspection Cleaning and Restoration Certification) states that over 80% of dry soils can be removed through proper vacuuming.

Your SERVPRO professional can recommend the best of our 5 quality cleaning methods to keep your carpets staying fresh and clean.

Enjoy the river and follow these cleaning tips to keep the outside where it belongs.

Lake Living and Clean Carpets

8/18/2020 (Permalink)

lake scene from dock view, mountains in the background Some truly amazing scenery surrounding our lakes in North East Georgia.

Those of us that prefer the water and are privileged enough to live on or near any of the beautiful lakes in America, together we can appreciate our ability to boast about our little corner of North East Georgia. We have Lake Hartwell, Lake Russell, Lake Burton, Lake Yonah, Lake Tugaloo, Lake Rabun, Tate Lake, Tallulah Falls Lake, and Thurmond Lake and list continues.

Whether it is a lake view from the waters edge or a day in the drink, we inevitably carry the remnants of our adventures inside with us. Pets, kids, and even absent-minded husbands can all track in the sand, mud and or even fish residue that we would rather stay outside.

The first line of defense is the area leading to your homes entrance.  The IICRC (Institute of Inspection Cleaning and Restoration Certification) states that it can take up to 23 ½ steps to completely clean the bottom of someone shoes.

Installing a welcome mat outside can act as a reminder and gives visitors and occupants a place to clean their shoes before entering. If additional cleaning is required consider placing a second walk off rug inside the door.

Routine vacuuming dry carpeting is also critical in preventing soils from getting smashed and ground into the fiber. This is a most cost-effective way to extend the life and beauty of carpeting.

Periodic spot cleaning is appropriate in between professional cleanings but should not replace an annual or biannual professional service as recommended by the manufacturer.  See our blog “Out Spot out!” for more specific information.

Methods that service professionals may include are; Steam cleaning or steam extraction, shampooing, rotary bonnet cleaning or rotary hot water extraction. All effective methods to clean depending on type and amount of soiling.

After an onsite inspection, your SERVPRO professional can consult you as to which cleaning method is best for your home.

Enjoy the lake… if you apply these tips you can enjoy your carpets, too!

Keeping the Red Clay of North Georgia out of your Carpet

8/17/2020 (Permalink)

Dirt road leading to a mountain range in the background Don't let the red clay keep you away from the magnificent views of the Appalachian mountains. SERVPRO is Here to Help

Nobody can deny what the creator was doing when setting the Appalachian mountains as the backdrop for the red foothills in North East Georgia, making it one of the most beautiful places in America.

With that beautiful gift comes some unique challenges in keeping our homes clean. Since ridding your home of kids, pets and careless husbands is not an option let us consider the info and how to keep that Georgia red clay outside where it can be appreciated.

Carpet and rugs tend to be more susceptible to heavy soiling as the weight of footsteps crush the dirt and drive the bright colored and tiny particles deep into the fabrics weave.

The first line of defense is walk off areas.  The IICRC (Institute of Inspection Cleaning and Restoration Certification) states that it can take up to 23 ½ steps to completely clean the bottom of someone shoes.

A well place welcome mat gives each guest a reminder and place to clean their feet as they enter, consider placing a mat inside and outside each door.

According to the IICRC, Routine vacuuming removes up to 80% of dry soil and is absolutely critical to preserving the quality and condition of carpets and rugs.

DYI spot cleaning is great for preventing staining but will not replace the need for professional cleaning, which is recommended by the manufacturer every 2 years or more frequently depending on the soil exposure. See our blog “Out Spot out!” for more specific information.

Your SERVPRO professional can recommend the best of our 5 quality cleaning methods to remove that pesky Georgia red clay from your carpets today.

Prepare Your Household for Safety Before Severe Weather Is Forecasted | SERVPRO® of The Mountains

6/11/2020 (Permalink)

“person on a white tablet using weather alert app ” If your home has been impacted by storm damage, SERVPRO of The Mountains will respond quickly to assist in any repairs.

Thunderstorms and other severe weather events are frightening, and they can cause serious devastation to the areas in their path. While many pass through without incident during warmer months, every storm has the capability of causing severe damage and everyone should stay alert and make household preparations for safety in advance of severe weather.

Taking measures such as staying tuned to weather notices, having a well-stocked safe area in the home and obtaining a weather radio for alerts will help you be certain that you are doing all you can to protect your household in case a severe thunderstorm comes through the area.

Stay Tuned to Weather Notices

Weather notices provide a concise and clear way for local weather professionals to alert the public to changing conditions, but it is important to tune in and know what the alerts mean. Severe weather watches refer to the possibility of a severe weather scenario—conditions could develop into a storm, so stay tuned in to be aware as things change. For severe weather warnings, this means a storm has been found to be active in the area, and everyone nearby should seek shelter right away.

Have a Well-Stocked Safe Area in the Home

There are so many situations where you may need an emergency kit, but severe weather is typically the most common prompt for people to finally assemble one. Be sure to include everything you need to stay comfortable during a power outage, including light sources, batteries, first-aid supplies, food and water. You should keep this kit in your home’s designated “safe area”—generally a bathroom or closet that is the most protected from outside elements.

Obtain a Weather Radio for Alerts

While most of us depend on our phones to provide us with updates regarding everything, including the weather, when it comes to thunderstorms, they are not the most reliable. Obtaining a weather radio is a smart move toward storm safety—as it does not depend on cell reception or electricity, you can be certain that you can receive updates independently of the outside conditions so you will always be informed.

If your home has been impacted by storm damage, we are here for you. You can contact us 247 to get a quick response to your home’s damages.

Restoring Your North East Georgia Commercial Property After A Water Damage Event

4/29/2020 (Permalink)

Water pouring through ceiling in an office setting Commercial Water Damage Events Present Unique Challenges

Flooding and water damage events in commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of The Mountains

SERVPRO of The Mountains specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Utilizing Strategic Planning to Prepare Your Business for an Emergency | SERVPRO® of The Mountains

4/20/2020 (Permalink)

office furniture and supplies submerged under water in an office room Let SERVPRO of The Mountains help your business take measures to reduce the time that your company is closed after a disaster.

Being aware of the future risks that you face as a business owner can help you plan ahead for whatever comes your way—including a natural disaster.

Though there is no way to guarantee you will not be impacted by one, you can prioritize your own preparedness so you can make an effort to lessen the damages it can cause. By taking steps to plan ahead, you can be proactive against something that none of us can control.

Though there is a lot to consider regarding disaster preparations, we recommend breaking it up into three main tasks to help it be more manageable. This way, you can be sure that you are taking care of everything you need to be for your business and keeping your investment protected.

Your Commercial Insurance Coverage

Making sure you have the right amounts of insurance coverage is always important, but especially when a natural disaster is a possibility. There are many business policies that do not provide adequate disaster protections. There will often be gaps in coverage or specific exclusions to certain scenarios to contend with if you try to file, so it is wise to be aware of what your policy has covered.

Your Emergency Plan and Supply Kit

Quickly evacuating from your business if a disaster strikes is a great way to ensure the safety of you and your staff. You should always have an evacuation plan in place and practice it with personnel regularly to be sure everyone understands what to do. It is also smart to pack an emergency kit for your office, stocked with sufficient supplies in case you must stay put and wait for help to arrive.

Your Plan for Restoration and Recovery

Planning ahead for how you will go about restoration can be the single biggest factor in how quickly you are able to reopen. Being able to set the restoration process in motion quickly will be a big help, which is why we recommend working with a company in advance so that you know exactly who to call. It is also wise to look into the disaster assistance loans offered by the Small Business Administration as they can provide extra, low-interest funds for the recovery process.

If your business has been impacted by a disaster, you can contact us 247 for guidance on how to begin the commercial restoration process.

How Healthy is Your Home

4/14/2020 (Permalink)

info-graph showing indoor pollution sources This info-graph shows the most common sources of indoor air pollution..

During the COVID-19 outbreak we are all feeling some impact of the Nationwide ‘Stay at Home’ order. One thing that has sharply increased are the number of projects being done that folks generally have put on the back burner due to work and personal time restraints. As travel restrictions strengthen our days become longer, we will inevitably find ourselves in our homes for increasing periods of time. During that time would be good to consider how healthy your home is, specifically the air quality. I’d also like to highlight the term "sick building syndrome" (SBS) which is used to describe situations in which building occupants experience acute health and comfort effects that appear to be linked to time spent in a building, but no specific illness or cause can be identified. The complaints may be localized in a particular room or zone or may be widespread throughout the building. In contrast, the term "building related illness" (BRI) is used when symptoms of diagnosable illness are identified and can be attributed directly to airborne building contaminants.

If you feel like your indoor air quality is suffering and would like SERVPRO to help, call today for a free consultation and estimate.

See the link for more info from the EPA on SBS, BRI and other indoor air quality tips

We are Cleaning Experts

4/7/2020 (Permalink)

SERVPRO logo, here to help Our knowledge and training of hazardous materials puts SERVPRO in a unique position to do what we love.. Help.

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Tri-County, 706-245-7109


The America I love

3/27/2020 (Permalink)

owner presents a bottle of distillery hand sanitizer. Moonrise Distillery in Clayton was one of the first craft distilleries in the nation to convert production to hand sanitizer during COVID-19 crisis.

When you think about the area you live in and consider all the pros and cons of its amenities, ultimately you’ll be forced to decide on a specific balance that can only be measured by your own ambitions. “Convenience of the progressive world vs. insulation from it.” For myself, the community aka "We the People" stands out above all else. When good things happen we celebrate together, when bad things happen we suffer together, when disaster strikes we work together to overcome. I am proud to say that our local community is woven tight - personally, I would not trade our close community for any convenience the world has to offer.

Sadly, from my experience this attitude is generally reserved for smaller communities, where things tend to be slow and personal, leaving the larger "hustle and bustle" communities feeling very impersonal. However, during this COVID-19 crisis as well as during any broad scale disaster, I am proud and overwhelmed by the attitudes of our citizens across the nation, in small and large communities alike - people who have no gainable interest in helping have been pooling resources for the greater good of the country aka "We the People." Individuals opening their homes, pantries and showers for those of us tasked with the transportation of needed supplies and restaurants offering free meals for the same. Citizens cheering on our health care workers who are on the front lines while business owners halt production of their products, forfeiting profits to provide what is needed for the community. The country doing what is necessary to rise above terrible circumstances. Reminiscent of the world war efforts and how the country banded together while the young men were on the battlefields, fighting for freedom and liberty, I am comforted and more confident in our future as a Nation knowing that the American people still hold close in their hearts what is most important and that is community - "We the People".

follow the link and read an inspiring article from 'The Clayton Tribune' about a small business giving lessons on community.

Smoke House

12/26/2019 (Permalink)

Picture collage with 4 photos of SERVPRO headquarters and Smoke House With such an expansive training campus it's no wonder why SERVPRO is leading the industry.

Have you ever wondered how SERVPRO's technicians are trained to arrive to your home or business so well prepared to make it "Like it never even happened"? Here is a sneak peak at one of the secure training houses located INSIDE our 200,000 sqft Head Quarter facility in Gallatin TN. Pictured is the "Smoke House" which is a 2 story, furnished, full size home specifically built to be smoke/soot damaged and restored. Classes are split into van groups and as part of their training must clean the entire house to industry standards and pass inspection Some other features on the campus include a "Flood House" for Technicians going through Water Damage Restoration training, Product Laboratory where all SERVPRO products are made and tested, endless hallways of offices, classrooms and meeting rooms. T.V, studio/Green room for SERVPRO TV, Full size Gym, National emergency call center and the list goes on. With so much to offer it is no wonder why in 2007, SERVPRO Industries, LLC, was recognized by the American Society for Training and Development (ASTD) for its outstanding achievements in workplace learning, receiving the Golden Torch Award for Innovation in Practice. Also, Entrepreneur Magazine named SERVPRO the #1 Franchisor in the restoration industry every year since 2008. SERVPRO has been named one of the Top 10 Franchise Opportunities in Entrepreneur Magazine several times over the past 20 years.