Water Damage from Tree
All too often exceptional customer service is very uncommon; However, SERVPRO of The Mountains and it's staff have been anything but uncommon. We have nothing but praise to sing of how wonderful your company has been to work with.
An employee's representation of a business can make or break them, and in this case where credit is due it should be made known. On Behalf of my parents and myself, I would like to take this opportunity to recognize one such outstanding employee, Bill. He exemplification of your company speaks volumes.
We were deeply impressed with Bill's level of professionalism, knowledge, and most of all his compassion. He went above and beyond his job duties and showed exceptional care not only for our property, but for us as well.
You have no idea the heartfelt appreciation and sincerest gratitude we have toward all his efforts to turn an extremely difficult situation into a positive experience. We truly feel he preformed an exceptional job worthy of commendation.